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TOPIC: Can't validate licence key in manage backend

Can't validate licence key in manage backend 5 years 9 months ago #10590

  • tjovelin
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Hi, I bought LMS King Professionnel and after the installation, I clicked ont the link to finalise the installation.
After paste the licence key, when I clic on "Validate" button, nothing happens.

Thanks for help.

Thomas
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Can't validate licence key in manage backend 5 years 6 months ago #10640

  • Asmund2015
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Hi,

I am also having problems with installation and validation. I put in an urgent ticket a week ago and I have heard absolutely nothing since - the ticket sits as unallocated.

What do I have to do to get an answer? Did you ever get a response - I see this posting is over 3 months old.

It would be one thing if I had purchased the low end product - but I paid for the Pro version...

Asmund
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Can't validate licence key in manage backend 4 years 11 months ago #10665

  • kingadmin
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This issue was fixed immediately.
If you have problems validating license, then create a support ticket as I don't monitor the forum every day.
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Can't validate licence key in manage backend 3 years 2 months ago #10712

  • marq_104
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I had same problem until I read in Terms and Conditions the following
"you can validate the product and install the extension plugins ONLY on the domain that you register in our system when downloading. This does NOT mean subdomains."
After getting 3 LITE versions which all did not register, I discovered I could continue to use it on my subdomain, however with no support.
IMHO, this 'tid-bit' should be included EARLY in the PURCHASE process.
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Can't validate licence key in manage backend 3 years 2 months ago #10713

  • marq_104
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Since this only works in a Joomla installation, why can't the the domain link be to a sub-domain like www.myDomais/myJoomlas/KingJoomla or kinglms.MyDomain.com/?
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Can't validate licence key in manage backend 3 years 2 months ago #10714

  • kingadmin
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installations in sub domains and sub directories should work and validate.
what is your support ticket number, please send me your license key there and I'll check the server logs for the problem.
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Can't validate licence key in manage backend 3 years 2 months ago #10715

  • kingadmin
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Its a lite version. It's free, and does not come with support.
you can use it as long as you want wherever you want.
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Can't validate licence key in manage backend 2 years 4 months ago #10733

  • ssnobben
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kingadmin wrote:
Its a lite version. It's free, and does not come with support.
you can use it as long as you want wherever you want.

Good that this was sorted out so people know and how to do..

thks
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