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TOPIC: A lot of problems with LMS King Professional.

A lot of problems with LMS King Professional. 6 years 2 months ago #10524

  • warner
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I'm facing a lot of problems using LMS King Professional.

These problems have begun from the start: installing the software.

Before I installed the software I viewed the video a couple of times. I probably missed something, because after installing the software, the program didn't work.

I contacted King Products, and they were very helpful. They reinstalled the software and it seems that everything was working fine. But later I found out that, because the program couldn't save a lesson, I had to do some extra installing.

They mailed me that I had to install teachers- and assitants groups to save a lesson. I figured out that I had to install students groups as well. Then my question was what kind of rights should these groups have? Stil waiting for that answer.

I created a quiz and published it in the frontend. When I click on the link of that quiz I get a perfect white screen. The html body code is empty.

So I figure how does a proper installation look like? Maybe there is some sort of a manual I've missed on the King Products website.

The LMS King User Guide (online) isn't making me happy. A picture of the modules dropdown menu in Joomla! made me aware that not everything is installed.

How shall I rate a program that doesn't work?
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A lot of problems with LMS King Professional. 6 years 2 months ago #10528

  • kingadmin
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Hi,
the component works fine. Perhaps you should watch the tutorial videos.
Alternatively, please create a support ticket and we'll work through the problems with you.
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A lot of problems with LMS King Professional. 6 years 2 months ago #10530

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I have to make an apology about the manual its there as a pdf. But it toke me a wile looking at a grey screen so I figured that the link was corrupted. But after 2 minutes it was there after all.
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A lot of problems with LMS King Professional. 6 years 2 months ago #10531

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Yes, the pdf is quite large as it contains lots of images.
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A lot of problems with LMS King Professional. 6 years 1 month ago #10538

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Hi,
if you have further problems, please raise a support ticket so that we can assist you.
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